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For human rights organizations

Reach the people you serve with critical information they can trust

The only chatbot that answers from the resources you trust and lets people reach you privately, even anonymously, when coming forward feels too risky.

I've just arrived and want to claim asylum. Where do I start?

You're in the right place, and this chat is private. You can start by registering with the Rights Collective. See the steps

Here's what to bring and where to go.

Thank you
Who it's for

Built for every kind of human rights organization

From frontline defenders to press freedom, gender-based violence response, and beyond, Suwali adapts to your work and the people you serve.

Human rights defenders

Reach the people you protect with trusted information, safely and in private.

Press freedom & journalist safety

Help reporters and sources get safety guidance and verified support.

Gender-based violence response

Offer a private, judgment-free space to find help and trusted resources.

Refugee & asylum support

Guide people through their rights and your services, in their own language.

Legal aid & know-your-rights

Give clear, plain-language answers about rights and how to act on them.

Civil society & advocacy

Inform and mobilize communities around the issues you work on.

How Suwali works for your organization

Reach people in need, offer support, learn what they face

Open the door

Reach people who don't know where to turn

Suwali helps people find your services and understand their rights, in their own language and in a private chat. People who feel lost reach the right help, sooner.

I've just arrived and want to claim asylum. Where do I start?

You're in the right place, and this chat is private. You can start by registering with the Rights Collective. Here's what to bring and where to go. See the steps

Thank you
I'm being harassed online and I don't know what to do.

Here are steps you can take right now, and people who can help. Get support

Offer safe support

Support people, in complete confidence

Some people will only ask for help in private. Suwali offers a calm, confidential space with clear steps and trusted resources, drawn from the guidance your organization approves.

Hear what's happening

Let people share safely, even anonymously

People can tell you what they have experienced or witnessed without giving their name. Your team reaches people who would never come forward in public, and hears what is happening on the ground.

I witnessed something at the demonstration, but I can't share my name.

That's okay, you can stay anonymous. Here's how to share what you saw safely and securely. Share securely

Organization insight ยท This month
73 people asked about online threats and harassment
New resource
Staying safe from online harassment: a guide
Act on insight

See the patterns behind the questions

The questions and reports people send reveal emerging threats and patterns, so your organization can respond, advocate, and direct resources where they are needed most.

Why human rights organizations choose Suwali

Answers from sources you trust

Suwali responds only from the rights information and guidance your organization approves, so people get answers they can act on.

Reach people at risk, in their language

People connect through WhatsApp and Telegram, with no new app, in the languages they speak and around the clock.

Private and secure by design

Conversations are confidential and can be anonymous, so people who fear coming forward can still reach help safely.

Insight into what your community faces

See the threats, questions, and patterns emerging in your community, and respond where it matters most.

Suwali dashboard

Safe and private by design

Safety is built into every conversation. People can reach out anonymously, messages stay confidential, and your organization keeps full control of its data. That makes it possible for people at risk to find help without putting themselves in danger.

Ask anonymously

People can reach out without sharing who they are.

Confidential and secure

Conversations stay private and protected.

Your data, your control

Your organization decides what is stored and how it is used.

How it works

Up and running in four steps

1

Connect your resources

Link your rights guides, service information, and trusted resources through your site, a feed, or a simple upload.

2

Set up your platforms

Go live on WhatsApp and Telegram with your branding and the languages your community speaks.

3

Set your guardrails

Choose what Suwali answers, and when to connect someone to a person or to emergency support.

4

Monitor and act

See the questions, reports, and patterns in your dashboard, and act on what your community needs.

Be there for the people who need you

Answer questions, offer support, and understand what your community faces, all in confidence.

Funded by:

Sida Press Forward
Patrick J. McGovern Foundation McNulty Foundation National Philanthropic Trust Battery Powered