Build a two-way relationship with your readers
For newsrooms building community trust: the only chatbot that answers from your own reporting and turns conversations into engagement, tips, and insight.
A few picks from The Daily: riverside market Saturday, free concert in the park Sunday, library book sale all week. See the guide
Want a roundup like this every week?
Engage, contribute, and learn — all from your reporting
Give readers a reason to return
Suwali creates everyday moments of value beyond the news cycle. Readers can get quick answers, local recommendations, and useful updates directly from your newsroom.
A few picks from The Daily: riverside market Saturday, free concert in the park Sunday, library book sale all week. See the guide
Want a roundup like this every week?
The Daily is covering it live. The main announcements so far: a new housing fund, changes to fuel tax, and an emergency review of flood defences. Read the full report
Be the source people turn to when news breaks
When major stories develop, readers can get verified answers drawn directly from your reporting. Instead of searching across platforms, they come straight to your newsroom.
Turn your audience into a network of sources
Readers share tips, observations, and local knowledge directly through Suwali, helping reporters stay closer to the communities they serve.
Thanks for letting us know. We've passed this to the newsroom.
Discover stories your community needs
The questions readers ask reveal what people want explained, what issues are emerging, and where deeper reporting can have the greatest impact.
Suwali fits into this shift. It allows us to repackage our journalism into a more interactive, user-driven experience. Instead of a one-way flow of information, it opens up a two-way interaction where users can query our reporting directly.
Reach readers where they already are
No new app. No new account. Readers connect through WhatsApp and Telegram, platforms they already use every day.
Answer questions at scale
Provide trusted information from your reporting without adding another inbox for journalists to manage.
Learn from every conversation
See what readers are asking, what information they need, and which topics deserve deeper coverage.
Stronger reader habits
Conversations create reasons to return between publishing cycles, building loyalty over time.
Better audience intelligence
Understand the questions, concerns, and information gaps that matter most to your community.
More community-powered reporting
Turn reader tips and local knowledge into a valuable source of story leads and reporting opportunities.
Private by design
Trust is built into every conversation. Readers can ask questions anonymously, sensitive messages remain protected, and newsrooms retain control of their data. That makes it easier for communities to share information, ask difficult questions, and engage with confidence.
Ask anonymously
People can reach out without sharing who they are.
Sensitive messages protected
Private conversations stay private.
Your data, your control
Newsrooms decide what is stored and how it is used.
Up and running in four steps
Connect your content
Link your site, archive, and trusted sources through your CMS, RSS, or a simple upload.
Set up your platforms
Go live on WhatsApp and Telegram with your branding and the languages your community speaks.
Set your guardrails
Choose the tone, what Suwali can answer, and when a conversation hands off to a journalist.
Monitor and act
Track questions, tips, and returning readers in your dashboard, and export story leads.
Build a newsroom readers return to
Answer questions, uncover stories, and create stronger relationships with the communities you serve.
